How to Check GOTV Expiry Date In Nigeria

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Checking your GoTV Subscription due date is a lot easier than your think, just arm yourself with your iuc number and it is A GO. You can either check subscription expiring date via SMS or via the GoTV easy self service portal.

The easy way to manage your GOtv subscription online. Avoid the long queues and get Eazy self-service at your fingertips. You can easily clear error codes, locate an installer near you,Check your subscription balance,check your subscription expiry date, find answers to frequently asked questions, learn more about your decoder, what packages are on offer and so much more.

How To Check GoTV Balance

Checking balance on GoTV, its a lot easier. You can either check your balance via SMS or via the GoTV website online. Below are the procedures for checking GoTV balance;

To check GoTV balance via SMS, please follow the steps below;

  1. Navigate to your SMS menu on your phone to create one
  2. Type ” Balance” leave a space followed by IUC number or smart card number and then forward to 4688.
  3. You will get a response containing the details you seek.

How To Check GoTV Balance Online

To check GoTV balance online, simply follow the steps below;
  1. Log on to
  2. Navigate and click on the menu icon
  3. From the list of the menu, click on eazy self service
  4. From the eazy self service list, navigate and click on my account
  5. Sign in with your IUC number and phone number. Your account details will be displayed. 
For further enquiry, you may meet with customer service agent of either GoTV or DsTV online through the social media (Facebook, Twitter) to help you check the balance if you prefer that. Please ensure you indicate your country when logging your enquiry. You may also ask your installer, they will be of help to you.

How To check my Gotv activation status

Got a new GOtv decoder that hasn't been activated here is the perfect place to find the solution to that so below i will show you you can check your gotv activation status without visitting any agent for help,just follow procedures gently.
  • Select your City on the drop down menu. 
  • Enter your Surname; IUC number and your mobile number. 
  • To confirm if your activation is successful, click on the Activation Status tab;
  • enter your IUC number then click on the green Check Activation Status button.

How to Reset GOTV after Payment   

The information here will guide you on how to get your GOTV activated once you have made payment. The activation should occur automatically after you have made payment, but there are times some forms of manual reset may be required if the automatic one does not take place.
It is now possible to make payment for your GOTV subscription via GTBank. This is a new introduction by GOTV, which was never part of the payment or activation methods before.
There are three ways to activate your GOTV manually. You can do it via text message, you get it activated online and you can do it using your phone.

Text message activation process:

Send reset Your GOTV account number to this number, 4688 and that is all 

Online activation  Process

  •  Visit Eazy GOTV via your internet-enabled mobile device 
  •  Log into your GOTV account with your account number and surname 
  •  Click on the dialogue box Clear your error 
  •  Clear the E16 error 
  •  Click on Reset device now tab and this will reset your GOTV decoder. 

Phone activation Process

 Dial *423# on any network 
 A prompt request will come up. It reads Assistance from Customer Care
 You can then speak with the customer service representative 

The activation should occur after any of the above process. If your subscription does not get activated, you can visit GOTV official twitter or Facebook page and ask them to reset the decoder for you. Your GOTV account number must be made available when making this request.
If none of the above methods work, you can call their customer care numbers to get the decoder activated. The customer care number is 08039044688.

GOTV Nigeria Customer Care Line

Are you having issues that you would like to get connected to the gotv customer care center 
or you wabt answer to some complicated things you are seeing on your self care menu
with the below numbers you will be able to connect to the gotv customer assistance center.

We all know that anything good also possess a bad side, luckily this defect can be corrected technically and I am going to show you how…

GOTV Nigeria Contact Details
GoTV Nigeria Email: [email protected]
GOTV Twitter Account:
GoTV Nigeria Customer Care number: 08039044688
GoTV Nigeria Website:
GoTV Facebook Account:
GOTV Contact Address: Plot 1381 Tiamiyu Savage Street Victoria Island Lagos State.

GOTV Self Service

With the GOtv Self Service Portal You Can Easily:
  • Activate Your GOtv
  • Pay for Subscription
  • Find a dealer
  • Get Gotv decoder
  • View frequently answered questions about GOtv
  • Find their customer support information

How To Use GOtv Self Service

Some of the self services listed above like activating your GOtv and Paying for subscription would require you to know
  • your IUC number,
  • the surname used in purchasing Gotv and
  • the mobile number provided.
  • The IUC number can be found on your GOtv smartcard or on the red sticker under your decoder.
  • Other services are basically necessary information useful for any GOtv subscriber.
  • To access GOtv’s self service you would need an internet

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