MTN DND Sevices - How to Activate and Deactivate MTN DND

MTN DND aka Do Not Disturb allows MTN customers to opt out of receiving promotional messages for 3rd Party services (Bulk SMS, VAS promos, etc.). This does NOT include promotional messages from MTN though. So, if you’re expecting all those unsolicited MTN messages to stop after activating full DND on your MTN line, you are on a long thing…

The service will feature the following:

» Fully Blocked mode allowing customers to Opt Out totally from receiving promotional messages via SMS and IVR.
» Partially Blocked mode allowing customers to filter service categories for promotional messages they wish to receive. Any category not selected is blocked.

The service is FREE and you can perform different DND activities via the MTN DND shortcodes (2442)

A customer will be able to perform the following DND activities via SMS :

View StatusActivate full blockingActivate partial blockingOpt out of DND

Simply text HELP to the short code 2442to find out more or visit the MTN dnd portal at :


text STOP to 2442 to stop your MTN line from receiving all SMS and IVR messages.

The following SMS keywords can be used to set your DND preference :
  • ALLOW: To receive all SMS and IVR messages
  • SMS 1: To receive Banking / Insurance/ Financial Products SMS
  • SMS 2: To receive Real Estate SMS and IVR messages
  • SMS 3: To receive Education SMS and IVR messages
  • SMS 4: To receive Health SMS and IVR messages
  • SMS 5: To receive Consumer goods & Automobiles SMS and IVR messages
  • SMS 6: To receive Communication/Broadcasting/Entertainment/IT SMS and IVR messages
  • SMS 7: To receive Tourism & Leisure SMS and IVR messages
  • SMS 8: To receive Sport SMS and IVR messages
  • SMS 9: To receive Religion SMS and IVR messages
  • STATUS: To check your DND status
Just send any of those SMS keywords to 2442 on your MTN line.


Text STATUS to 2442 if you want to check if DND has been enabled on your MTN line or not.

You can check out how to disable MTN DND service.

How to Deactivate MTN Do Not Disturbing Service

If you want to continue to receive promotional messages you will have to manually activate the DND service, then disable the MTN dnd even if your status shows that the service has already been enabled on your MTN line.

So, How?

Text STOP to 2442 on your MTN line.

This will manually stop you from receiving unsolicited text messages on your MTN line.

After you receive confirmation message that you’ve been placed on Full DND,

then text ALLOW to 2442.

You will then receive another sms that the do-not-disturb service has been successfully deactivated for your number.

This simply means, you can now expect solicited and unsolicited messages to continue to be delivered to your MTN line.

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